SURVEYS

Get real insights from your best customers

Get on-demand market and customer feedback from shoppers with verified purchase, demographic, and psychographic attributes.

TRUSTED BY THOUSANDS OF LEADING BRANDS

KEY FEATURES

Why brands choose Shopper OS as their survey platform

FIRST-PARTY DATA

Access shopper purchase behaviors across retailers

Shopper OS delivers a comprehensive view of shoppers across all retail touch points – including physical stores - allowing you to survey your target audience and get the insights you need.

SURVEY TYPES

Flexible designs, formats, and response types

Easily create surveys that showcase your products, media, and videos to get feedback on the questions that matter most.

Get the answers you need to inform creative strategy, measure the impact of marketing efforts, and build brands customers love.

Response validation

Deploy our automated algorithms to guarantee response health and accuracy.

Behavioral triggers

Deliver surveys instantly to shoppers who meet the behavioral criteria you define.

Image feedback

View customer perceptions on product photography and marketing assets.

Video reviews

Get feedback from your target audiences on product, marketing, and brand videos.

SURVEY OBJECTIVES

Insights that power winning organizations

TARGETING

Reach the right customers, at the right time

With Shopper OS, you can quickly build custom audiences based on verified purchase history, demographic, geographic, and other behavioral traits.

Easily get feedback from customers who've recently churned, switched channels, or been newly-acquired by your marketing campaigns.

ROI

Generate immediate ROI from your surveys

Access the first survey platform, built for your bottom line. When your survey campaigns are combined with our multi-retailer rewards platform, consumers can earn a reward after each survey that can only be unlocked when they make a future purchase.

In addition to acquiring groundbreaking primary research from your surveys, you can easily view the post-survey retail sales and ROI generated by every respondent.

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