Measure market share, household penetration, lifetime value, and more across your largest online marketplaces and brick-and-mortar retailers.
Access customer data and order histories across retailers and channels.
View market share and household penetration across all competitors.
Measure customer retention, churn, and switching behavior.
Assess the share of wallet and market basket trends for every brand.
Shopper OS delivers a truly revolutionary tool for brands to measure transaction-level customer purchases across platforms.
With our comprehensive view of shoppers across all retail touch points – including physical stores - you have the insights to make data-driven decisions and stay ahead of the competition.
Access a unified view of market share across online and in-store retailers. Easily benchmark your performance against competitive brands in every category and identify opportunities within specific customer types and personas.
Evaluate household penetration across the competitive landscape, geographic regions, and shopper demographics.
With Shopper OS, you can easily view comprehensive customer loyalty metrics, such as purchase history, customer retention, churn, and lifetime value across different retailers and channels.
Easily view the source of your new customers and understand their omnichannel purchase behaviors across competitive products before they bought your product.
Access a detailed breakdown across products, retailers, and channels that follows your churned shoppers and pinpoints the competitive products they switch to next.
Eliminate blind spots and answer critical questions in seconds.
Measure market share across retailers and channels.
Track household penetration rates across customer demographics.
Analyze customer retention and churn rates across competitors.
Measure your share of your customer’s total category purchases.
Visualize the total value of your customer purchases across retailers.
Calculate how many orders your customers transact each year.
Assess how many times your customers shop within your category each year.
Measure the products your customers buy with other items at checkout.
Access the industry's first cross-platform and cross-channel attribution solution.
Easily view your customers across social, advertising, and retail platforms to attribute every purchase back to individual marketing campaigns.
Create hyper-targeted surveys and get instant feedback from the exact cohort of shoppers you need to know about.
Survey respondents must have verified purchases that meet your criteria.
Create hyper-targeted cohorts based on purchases, behavior, demographics, and more.
Survey respondents earn rewards that can only be unlocked when they purchase your products.
Access a diverse toolset to get feedback on sentiment, ad creative, videos, and more.
